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About Nigel Cameron

Writer, conference chair, former think tank director “Asking Tomorrow’s Questions” Speaking managed by ATG│Chartwell US: ellis@americantalentgroup.com, Global: alexh@chartwellpartners.co.uk Nigel Cameron has extensive experience as a keynote speaker and in facilitating high-level conversations focused on the future – crossing disciplinary lines and bringing together participants with diverse opinions and backgrounds. His emphasis is on reframing issues, welcoming outlier opinions, and pressing for a positive sum outcome that recognizes differences and engages them. A citizen of the United States and the UK, he has worked on both sides of the Atlantic and travels widely. He recently chaired GITEX 2015 in Dubai and will be chair of the Future Technology 2016. In one year he addressed conferences on all five continents, including the biennial innovation festival hosted by Australian finance giant AMP in Sydney, and Nanomedicine 2010 Beijing. He was the sole US-based plenary speaker at “the world’s leading conference on content marketing,” the 2011 Content Summit. Other recent engagements include the UN-affiliated Rio+ 20 Planet under Pressure event (London), and the opening keynote at the European Identity and Cloud Conference (Munich, Germany). His unusually wide experience includes serving on U.S delegations to the UN General Assembly and UNESCO; three periods as an executive-in-residence at UBS Wolfsberg (Switzerland); testimony on technology policy and values issues before the U.S House and Senate, the European Parliament, the European Commission’s advisory Group on Ethics, the German Bundestag, and the UK Parliament; and co-chairing a nonpartisan panel that advised the UK Conservative Party on emerging technologies and health policy. In the early 2000s, he was an invited non-federal participant in the Department of State-led Project Horizon, 3-year scenario-based strategic planning process. He has appeared on network media in several countries, including in the U.S. ABC Nightline and PBS Frontline; and in the UK the BBC flagship shows Newsnight and Breakfast with Frost. With a strong academic background together with an M.B.A. he has developed projects focusing integrative approaches to new technologies both in the academic/business context (at the Illinois Institute of Technology) and in the policy community (Center for Policy on Emerging Technologies in Washington, DC). He hosted a succession of annual policy conferences on nanotechnology at the National Press Club, which led to the publication of Nanoscale: Issues and Perspectives for the Nano Century (Wiley). Among Washington events in 2011 he hosted a series of roundtables on impacts of new technologies (risk, intellectual property, change), co-sponsored by the Intel-led Task Force on American Innovation; and was invited to moderate panels on the security implications of the “Arab spring” for weapons (WMD) control. He regularly hosts teleconferences with thought leaders such as Wired Magazine founder Kevin Kelly, former Lockheed-Martin chairman Norman Augustine, CEA president Gary Shapiro, innovation leader Vivek Wadhwa and White House technology policy lead Tom Kalil. Other teleconferences have focused emerging issues in cybersecurity, and the future of on internet governance with Ambassador Philip Verveer and others. In Silicon Valley he hosted a breakfast for the venture community to discuss his provocative commentary on the innovation gap between the west coast and Washington, How to Bridge the Continental Divide. Other recent commentaries that have generated thoughtful interest in Washington and further afield: on NASA, and Washington’s core problem thinking about the future. He has written a monthly column for the U.S. Chamber of Commerce on the latest issues in corporate social responsibility and his op-eds include several for the San Francisco Chronicle on emerging issues in technology and policy. In 2015-16 he is Fulbright Visiting Research Professor in Science and Society in the University of Ottawa, Canada.

#CSR, #Outsourcing, #Apple, and #China

My latest column for the US Chamber of Commerce:

CSR and the Burden of Outsourcing: Apple opens the door

Nigel M. de S. Cameron

We all know what makes Asian nations so interesting to innovative western manufacturers. 1. Highly skilled labor that is relatively cheap (though slowly equalizing with the developed world); and 2. Highly questionable labor practices. That’s why Apple Computer’s decision to sign on to the Fair Labor Association is both smart and risky. They work closely with Taiwanese giant Foxconn and the others in their supply chain, and the more innovative their products become, the faster models and devices change, the more wedded they will be. China, especially, has shown an extraordinary capacity to provide fast, reliable, manufacturing and assembly of the quality needed by the highest-quality consumer enterprise on the planet. The ridiculous levels of profit being reaped at the moment are drawing ever greater attention to its source, which is substantially the slice of the Chinese economy that assembles high skill, high quality, and low pay.

While Apple’s sign-on to Fair Labor may have been motivated entirely by moral conviction (Tim Cook just told his employees that he “cares about every worker in the supply chain”) and a generally eleemosynary disposition, it’s unlikely that was all it took to get to yes. According to a lengthy and important article in the New York Times, there are actually big disagreements among Apple execs on these issues (the Times piece is required reading). That suggests that the Fair Labor decision – and the release of a list of suppliers that preceded it – was the result of the classic alignment of interests that has tended to be necessary before major CSR-related choices are made by major corporations. That is, the do-gooders and the profit-maximizers sat down with the risk-managers and discovered that they all had reason to vote for the same motion. Yet this is very far from over. The Times quotes one inside as follows: “You can either manufacture in comfortable, worker-friendly factories, or you can reinvent the product every year, and make it better and faster and cheaper, which requires factories that seem harsh by American standards,” said a current Apple executive. . . .And right now, customers care more about a new iPhone than working conditions in China.” In a recent survey, only 2% of consumers mentioned concern about overseas labor conditions. Apple has yet to face the kind of consumer-interest tipping point faced by Nike, for example. Yet Nikes are worn by runners. Apple users are the most social-media conscious, connected beings of all. We can imagine the risk party pointing this out rather forcibly.

As the quote above suggests, not everyone is convinced. And the release of the list of suppliers (who account for 97% of Apple’s payments) is just a start. Back to the Times: “However, the company has not revealed the names of hundreds of other companies that do not directly contract with Apple, but supply the suppliers. The company’s supplier list does not disclose where factories are, and many are hard to find. And independent monitoring organizations say when they have tried to inspect Apple’s suppliers, they have been barred from entry — on Apple’s orders, they have been told.” Looks like Apple has opened the door just wide enough to need to discover they have to open it wide. Soon.

There’s a broader point here, which is why this is potentially very good news, both for Chinese labor (in developing and applying under public scrutiny model labor practices) and American business. The commitment to quality that has been core to Apple’s success is exactly the commitment needed to revolutionize the “wild west” of labor practice in a nation such as China. It will spread to other Chinese manufacturers who wish to be seen as working at the top end, and competing for western contracts; and also to other western companies – indeed, signing on to Fair Labor is now the industry standard.

It remains to be seen of course whether Apple will bring to this new, higher, and more public level of commitment to supervise the execution of its contracts the same diligence that has characterized its engagement with manufacturers in China and elsewhere, which has itself been a key to its remarkable success. Our brands are always on the line, but now our leading brand has chose to focus the super-trouper on the techno-sweatshops of the People’s Republic, and in especial of Foxconn. The kind of price squeeze that Walmart are famous for (which as we know has led to some sad supplier stories) is now entailed as a quality squeeze on hundreds of thousands of Chinese workers. I hope Apple has the people in place to make this work. And that fresh forces from the reserves of Chinese bloggers and western investigative journalists are rising to the challenge.

But the point is broader still. While many of us hope for a revival of American manufacturing as a component in our development of the next generation of innovative products, there’s no doubt that the next 10 years will see growing use of outsourced manufacturing a la Foxconn; perhaps, on some scenarios, a huge increase of it, if the United States continues to be chief global innovator.

And there are yet other benefits. Enlightened labor practices that are built into the pricing of outsourced products will both help U.S. and other western manufactures compete. And they will build a bridge of goodwill among the Chinese people

It’s coming. Privacy as biz model. Finally.

English: a chart to describe the search engine...

Search with privacy?

I’ve been arguing for a long time that biz model will surface in which privacy drives value. Now we have one.

Here’s a search engine that explicitly refuses to implicate your ID date in your search effort. And it does not charge.

My view has been that small fees, ad hoc or monthly, by social media or search engines, would find growing acceptance. But if there are no fees, the process should be more rapid.

Why it is that sharing a gazillion personal data pots should ever have been regarded as due tribute for search and social services is beyond me.

http://t.co/YVCyEvGe

 

Apple’s Fair Labor decision: inspections to begin

Apple’s decision to sign on to Fair Labor is potentially of enormous significance both for the U.S. tech sector – it is hard to see anyone not following suit – and for the Chinese labor force. Having established a lean, highly responsive, and quality-assured supply chain, now is indeed the time to address fundamental issues of social responsibility – which will otherwise return to haunt the company, not least given the demographics of its users.

I discuss this at more length in my latest column for the U.S. Chamber BCLC website.

 

 

Apple admits it has a human rights problem – Asia – World – The Independent.

Sustainability: Ask the CFO, says KPMG

SUSTAINABILITY? ASK THE CFO, SAYS KPMG

Posted by Nigel Cameron on February 13, 2012 · Leave a Comment

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https://www.kpmg.com/Global/en/IssuesAndInsights/ArticlesPublications/Documents/consumer-company-cfo-priorities.pdf

 

It’s all very well for CSR people to jump up and down and tell every stakeholder in sight that sustainability efforts will help all round. But it’s quite another thing if the CFO thinks that way too.

In this striking report based on interviews with hundreds of CFOs of global companies it’s very clear that sustainability issues are seen as key to building long-term value. A valuable read. And another straw in the wind in the direction of the Porter Thesis.

Sustainability? Ask the CFO, says KPMG

https://www.kpmg.com/Global/en/IssuesAndInsights/ArticlesPublications/Documents/consumer-company-cfo-priorities.pdf

 

It’s all very well for CSR people to jump up and down and tell every stakeholder in sight that sustainability efforts will help all round. But it’s quite another thing if the CFO thinks that way too.

In this striking report based on interviews with hundreds of CFOs of global companies it’s very clear that sustainability issues are seen as key to building long-term value. A valuable read. And another straw in the wind in the direction of the Porter Thesis.

CFO India

Image via Wikipedia

Vivek Wadhwa and the Facebook IPO

Facebook and the big IPO letdown – The Washington Post.

Vivek’s commentaries are among the most stimulating out there. He only ever shoots from the hip. And, shifting metaphors, he knows his onions. As entrepreneur, biz school researcher in more of them than I can remember, and now leading academics at the singular Singularity University hosted by NASA Ames as well.

I hosted a teleconference with him last fall which gives the flavor of his thinking rather nicely. And now the Post has helpfully carried one of his characteristically sharp-edged opinions pieces on the IPO climate, not least as encouraged by  a recent statement from the President. “Everybody is going to be disappointed. We are not going to see the flood of IPOs that happened during the late 90’s.”

Google Offers To Pay People!

Google Offers To Pay People To Have Their Web Use Tracked Minutely | TechCrunch.

This is fascinating. I have been saying for a long time – mainly on Twitter, where no-one has picked it up – that it amazes me that neither Google nor Facebook nor another of the tracker/analytics brands has troubled to offer us an option in which we pay for the service with cash rather than the myriad secrets of our lives. This has always seemed to me so obvious, and I assume is not technically problematic: I pay $10/month and said service remembers absolutely nothing of what I am up to (well, nothing more than the law requires, which info is not reviewed or used and is then humanely destroyed at the earliest opportunity).

Some of us think that this is where the future lies – that is, a range of options in which privacy/data are traded for search and social and other online services. Knowing Facebook, they would find dozens of complex options between “everything” and “nothing,” in an interface with their famous privacy policy statement.

So: here is have Google working on the other end of the privacy equation – and offering financial incentives to people who may choose to offer up even more of their data (per impossibile, I hear you saying). I wonder whether this shift is going to prove a tipping point into a more rational, economic view of privacy and consumers and service provision.

What do others think?

Facebook meets European Privacy

Mark Zuckerberg, founder and CEO of Facebook

Image via Wikipedia

Austrian Law Student Faces Down Facebook – NYTimes.com.

There are so many issues raised at the interface of Europe, the United States, the Facebook IPO, privacy in general, the future of the internet, the cloud, the internet of things . . . goodness, on and on it goes; the complex and fast-evolving nerve-system of 21st century knowledge engines as they interconnect people and institutions and ideas and the rest of the personal and  social order. It’s not easy to speak about any without speaking of all. Perhaps we should invent the hyperlink so we can do both.

But as this story shows, some facts are plain. Europe’s forward position on privacy is leading the global policy discussion willy-nilly – that is, the lack of an integrated global conversation that can shape policy has left the field open to the most conservative major player, which happens to be based in Brussels. At the same time, as the story demonstrates, Facebook’s decision to plonk down its European HQ in Ireland (I assume for tax reasons) leaves the Irish Data Protection office with something close to veto power. The Austrian law student, whom Facebook’s European policy head is quoted as saying very nice things about, is pressing his case and reckons that even the Irish response is far from adequate.

Lessons? Well, we sure need a more adequate global discussion. We need privacy issues to be viewed by the major corporate players as keys to profitably business models and not as a nuisance. We need the idea that they seem to assume – that mi casa es su casa; once we hand over the data it’s theirs for ever – to be replaced with a far more  (cliche alert) granular approach. It’s coming, but much too slowly. And I still don’t understand (help me please, Facebook and Google) why we don’t have a fee-for-service alternative in which no data gets kept or tracked at all. Since (per the Facebook filing) each user is worth remarkably little in in dollar terms, this would seem a no- brainer.

Meanwhile we note that Facebook now enables us to see all the data they have on us (in Europe they are required to put it on a hard disk in the mail), which is something.

And an Austrian law student is using Facebook’s Irish corporate registration to leverage the conversation. But hey, century 21 is all about asymmetry, no?

How to hit an iceberg: Rupert Murdoch’s unfolding disaster

As events have unfolded in the News of the World scandal I have kept being reminded of a phrase that explains much of the appeal of that (now defunct) newspaper: the fascination of the horrible. Really grim things can grip. That’s 50% of the key to “tabloid” newspapers and their stories. (The other half is celebs; and when celebs hit scandals, tabloid sales get supersized.) It is a delicious irony that the most celebrated scandal-sheet on the planet has fallen rapid victim to just the kind of story it has always loved to report. The fact that it also saw itself as a campaigning newspaper – crusading on the side of truth and goodness as it drove up sales –further seasons the feast. There’s nothing more grimly gripping on the planet than a loud-mouthed and out-and-out hypocrite.

We don’t know where this will end, and neither do Mr. Murdoch, his executives, shareholders, and those who wish him well or ill. What we do know is that we are looking at a corporate empire under threat. We don’t have to speculate about the potential use by U.S. prosecutors of the Foreign Corrupt Practices Act (which makes bribing foreign officials, like British cops, a particularly nasty federal offence) to note the potential impact of public sentiment on a corporate empire. Or, in other words, of values on value. We may find it curious that the public seemed to care little for the hacking of celebrities’ cellphones – which was round one of the scandal – but was thrown into rage by the use of that same news-gathering technique on a victim of crime. But for the very reason that the British public is a vast consumer of “tabloid” news its appetites are fed by sensation and sentiment. Sentiment has swung with a vengeance. Murdoch’s big move to control the key satellite broadcaster has been condemned by all political leaders. The police have placed several of his top execs on notice that they are being investigated. He and his team are being invited to be quizzed by parliamentarians. And here in the United States, Congress is waiting in the wings.

What’s the moral? Well, first, look at the impact of technology. Before there were mobile phones all we had were clunky answering machines. Now there are great vats of highly sensitive and potentially valuable private information digitally accessible from any telephone in the world – if you punch in the right sequence of digits. Asymmetries are breaking out all over. Low-level people under pressure for stories break the rules. High-level people may pay the price and market value may be destroyed. What’s the moral? Simple, really: the leveraging that emerging technologies are bringing to business make it far more important for values to be aligned throughout the organization than they were before. Dumpster-diving for discarded correspondence is one thing; pumping 4,000 names into a spreadsheet, bribing the Head of State’s security detail, eavesdropping on the victims of crime and terror, and hacking the phones of cops who are investigating, is quite another.  That’s the power of the handset in the hand of the representative of an organization that, at some level, has been shown to be corrupt.

Sure, you can argue that every organization has bad apples. In the nature of the case scandal-focused journalism operates on the edge. The boundaries overstepped did not look so big at the time. All correct. But some lessons learned. First, bad apples are now far more toxic to organizations than they used to be – because of the combination of technological leverage and reputational damage so devastatingly demonstrated here. When all is said and done, the little nexus of private detectives and journalists at the heart of this story may end up destroying billions of dollars of shareholder value. Second, the edgier the effort – whether sensationalist publishing or, say, healthcare systems where physicians can be rewarded for the denial of care – the more central the need for unambiguous, enforced values to pervade the organization from head to toe. Third, just as corporate leaders are now post-Enron required to sign off on the accounts, they need to sign off on the values that pervade their entities. Not because Sarbanes-Oxley requires it, but for an even more pressing reason: their building sustainable value for investors does. We don’t need a SOX for values. We already have one. It’s called the bottom line.

Go figure. And watch News International’s value in weeks to come.

First posted on the U.S. Chamber BCLC site

Business as Usual Now Wall Street Is Occupied?

Nigel M. de S. Cameron

Email, Print, send to Twitter, send to Facebook, and more

We’ve not seen anything quite like it, and by that I don’t just mean the loosely-connected Occupy movements that are snaking their way round the west as a curious counterpoint to, perhaps caricature of, the Arab Spring. I’m seeing a broader movement arising from the grassroots of American soil that for all its disparate elements can be grouped under one heading: “exopolitics” – politics, as it were, outside politics. And it’s worth making the connections before we zero in on the bankers and the campers.

While the global dimensions of the Occupy phenomenon are fascinating, as Twitter becomes the communication medium of choice, the context in the United States is potentially profound.

We had those rallies, from right and left, in Washington DC – in which cable television celebrities usurped the role of political leaders and drew great numbers of ordinary Americans to the Mall (the mall they usually do not visit on weekends) in vast displays of people power. I was in town both days, jostling on a packed metro with mostly very ordinary citizens for whom a trip to DC was a costly investment, and who were much more like each other across the two weekends than most of the commentariat was prepared to acknowledge.

We had the birth of the Tea Party, which seemed an eccentric political joke until the electoral process brought a kind of anti-politician to town and, for good or ill, shifted the debate in Washington on debt and spending decisively in their direction.

And now Occupy Wall Street. Like all movements from the grassroots it is untidy, with all manner of malcontents joining in and making it easier to dismiss. It has been aided by a depressingly incompetent response from police departments in various cities who seem unable to distinguish between chaotic well-meaning citizens, whom they have a duty to protect, and potential rioters, for whom the public purse has equipped them with nightsticks and cans of chemical sprays.

There’s much more to be said, but three things seem very clear to me.

1.       Politics-as-usual has taken quite a beating, and is unlikely to be the same again.

2.       For similar reasons, business-as-usual is under a new kind of threat. For example, the move to shift personal banking to Credit Unions may gain traction (I can’t see why retail banking needs to be for-profit, and a fundamental re-alignment could result very rapidly). But this goes well beyond that. The politicization, as it were, of Wall Street as the banks were “bailed out” while waves of mortgage foreclosures continue to sweep through our communities, and the loss of personal equity remains huge for scores of millions who are keeping their homes, has perhaps forever changed the way in which Americans look at their financial institutions.

3.       While the politics of most Occupy activists seems to be way on the left, they have huge popular sympathy from across the spectrum. An astonishing example, from the right: a poll of 300,000 FoxNews online readers came down 60% in their support. And, let’s be honest, it’s hard to find anyone who has good things to say about bankers – not one of whom has yet joined the Enron-era business leaders on the wrong side of the walls of a federal penitentiary. And while it is frustrating to those who support markets and see capitalism as the key to economic progress for the left to be leading the critique, it’s in all our interests to get what regulation we do have in place to be more effective; to make boards properly responsible; to have markets operate responsibly and their actors honorably. Otherwise, they should fail, their investors lose, and heedless executives face impoverishment or worse. That’s capitalism. Feather-bedding is not. It should not be left to the left to make the case. At the same time,  our great institutions if they are smart will shoulder the kind of long-term responsibility for creating what Michael Porter has recently called “shared value,” in which the good of the community and the good of business are brought into alignment.

Yet in achieving alignment, as the example of board responsibility underlines, two issues emerge again and again. And they are as evident in the political realm as in that of corporate America. The first is the significance of the long term. The second is generally referred to as the “principal-agent problem.” Their importance here is stressed by the fact they lie at the heart of both our political and corporate malaise.

On the long term: Our politicians think shorter-term, not least as we make shorter-term demands on them, through lobbying of all kinds and, in the House, the tyranny of the two-year cycle that means electioneering never stops. Our business leaders, meanwhile, are also accountable to shorter-term market considerations, as stock is held for much shorter spans of time than it used to be, and markets respond dynamically to quarterly reports. So both pols and CEOs are beleaguered by short-term pressures, and respond accordingly.

The principal-agent problem would seem to work in the other direction. The core idea is that “principals” (whether stockholders or citizens, the owners, as it were, of the enterprise) find it a constant struggle to get their “agents” (corporate directors and executives; politicians) to act in “our” interests rather than “theirs.” Agents’ interests tend to diverge from those who are supposed to be their bosses. So politicians and business leaders tend to want above all else successful careers – while citizens want a certain kind of society, and investors seek value creation. It is, ironically, the careerist interests of leaders in both contexts that can outweigh the short-term pressures and lead them to deliver “long-term value.”

Long story short: These grassroots movements, a rising exopolitics, press the need to align the short with the long term; the interests of leaders and those whom they lead; the need to build value that will last. Whatever the campers in Zuccotti Park have in their minds and on their placards, the message is clear.

 

First posted on the U.S. Chamber BCLC site.