Five Rules as Facebook Goes Down; and what next?

Image representing MySpace as depicted in Crun...

Image via CrunchBase

We’ve now had a number of these stories. Is Facebook really on the verge of becoming MySpace? It seems absurd on the face of it, as global numbers keep climbing and any company which can recruit over 1 billion users is in an enormously powerful market position. On the other hand, when numbers plateau or drop slightly – as these latest stats drawn from more than one reliable source suggest – it’s a handy reminder that not even Mark Zuckerberg’s clever creation lies beyond the effect of market forces. And, very specifically, beyond the logic of disruptive innovation.

Five observations, nay, emerging rules.

1.Whether seen as a bubble or not – the current crisis in the U.S. Postal Service offers a slow-motion parallel – Facebook is not forever. It is not “different this time.” True, some companies stick around for many years (though a comparison of top listed companies decade-by-decade is a revealing and sobering exercise). And we do need to face a special factor that I have suggested on more than one previous occasion: that the extent to which a company’s core technology and/or business model is digitally derived, that company will “age” faster. A disruption variable, perhaps. Think Built to Last – and add an accelerant.

2.Of course, Facebook’s very dominance has set it up as a target. Around the time of the IPO, I recall observing that the various global governance authorities in telecommunications, and indeed back of them the governments themselves, are unlikely to sit back while a single American company, controlled Murdoch-like and more by one individual, develops an essential monopoly of a major slice of global communications. Meanwhile, we have begun to see the slow growth of interoperability, which seems to me to ensure the doom of economic profit in social media – at least in so far as the business model depends on “social.”

3.While the lock-in impact which is the obverse of the network effect remains powerful –at least, sans more comprehensive interoperability – the entry of very large numbers of users into a multiplicity of platforms has begun to chip away substantially in this advantage which Facebook the first-mover monopolist has built. So, I was just chatting with my daughter in Google chat. She actually thought she was using Facebook. Whatever.

4.I have argued repeatedly that it is a thoroughly bad thing for Facebook and other social media to have chosen the IPO route instead of seeking innovative governance and financing models which would preserve the integrity of their alignment with their users and with their proclaimed social goals. Market pressures, and – as in this case – the increasingly intrusive and sometimes offensive presence of advertising, now interposed with messages from friends as well as making up that margin down the right-hand side, are substantially altering the Facebook experience.

5.It is of course the case as Facebook and others will argue that Western and some other markets have matured, which is a proper explanation for numbers in a report such as this. This raises various questions. One is whether “maturing” explains the drop in minutes of exposure to the site on the part of those who continue to use it. That is, does maturing mean that our interest has matured and is now declining (that is, we are getting bored)? For other, the success in China of alternative social media in the context in which many Western companies are blocked suggests that network effects are still largely confined to homogeneous language/cultural/social groups.

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The bubble, at least, is contorting. We may feel for the people at HQ who live under market pressures to grow and grow and grow at a time when, that a remarkably, they have grown and come close to saturating the markets most accessible to them and in which there is a strong cultural match.

Next up?

Meanwhile, some of us expect before very long there to be the kind of services Facebook offers available either for a modest subscription or free of charge from entities designed on open principles for global interoperability, using innovative finance/governance models in which users have ownership, which will replace the flailing US Post Office and much else from the old economy with organizations that do not look as if they were built and governed by the high-tech grandchildren of Rockefeller, Vanderbilt, and Chase.

https://futureofbiz.org/2013/01/15/state-of-social-a-report-card-for-2013/

 

Numbers don’t lie: The Facebook bubble may finally burst | Digital Trends.

Pistols at dawn: Om challenges Zuck – and looks ahead

Image representing Om Malik as depicted in Cru...

Image via CrunchBase

In a strong and curious post, Om Malik takes Mark Zuckerberg to task for his FWD.us push for immigration reform – while many of the titans of Silicon Valley have gaily signed on. The Zuck manifesto is here: http://www.fwd.us/immigration_reform.

It’s hard to argue with the initiative itself, and that is not quite what Om is doing. He’s raising the questions that in polite tech society one is not supposed to raise, about the fate of flyover country in post-industrial decline, and the naked power of those who control the new economy. How’s this for a contrarian claim: “Sorry Mark, but in the age of data, Facebook is Standard Oil and you are Rockefeller. ”  And as Om notes, there are plenty who work for these new knowledge companies who do not get invited to the parties and given free iPhones. What about them?

It’s a plea for comprehensive engagement in the social-political implications of the knowledge revolution. But, of course, as we have noted, that is not how Washington works, where comprehensive and integrative and long-term get no votes. To the extent that the Valley’s efforts to win attention in Washington have had success, they have fit neatly into its approach (with the single, glaring exception of the SOPA revolt; and even that was a fit since Washington knows about take-downs, novel though the methods involved were). Whether the disruptive emerging industries will be prepared to engage with the policy community to address the vast impacts of their disruption poses an interesting question, at a time when neither one nor the other seems interested. If Om Malik is interested, we should all be.

Oh yes, here’s my take on the Washington/Valley divide.

https://futureofbiz.org/ebooks-blogs/the-valleydc-divide/

 

Why I have issues with Mark Zuckerberg’s FWD.us — Tech News and Analysis.

Earth to Twitter: Social Needs Stakeholder Governance

twitter y macworld

twitter y macworld (Photo credit: juque)

Twitter‘s latest blow to developers and users, the source of lamentation as I write and we all tweet, brings into fresh focus a simple, 3-fold, claim.

  • social media are uniquely positioned to benefit from high-level stakeholder engagement
  • it is in the interests of all involved for them to move toward stakeholder governance
  • yet our lead social media companies are among the least “social” of contemporary corporations.

Mark Zuckerberg has led the social pack with his high (and I believe genuinely meant) claim for a social purpose for social media. At some point someone will decide to work on alignment between such goals, the culture and practices of the organizations themselves, and their governance and funding structures. Some deep innovation in the latter will be needed before “social” settles down as the substrate of our C21 lives.

Facebook Crashes:

https://futureofbiz.org/technology/facebook-crashes-my-5-questions/

 

New API severely restricts third-party Twitter applications | Ars Technica.

 

Facebook Crashes. My 5 Questions.

English: Mark Zuckerberg, Facebook founder and...

(Photo credit: Wikipedia)

As Facebook settles to just over $20 and all kinds of problems emerge for the company as a result (chronicled here at length, including lock-up releases, tax issues, cash issues:�http://www.businessinsider.com/facebook-lockup-release-2012-8#ixzz22mj8cB6e) we keep coming back to the basics.

My 5 Questions, following up my earlier post Is #Facebook Doomed?

1. How do we value such an effort in terms that synch with Wall Street when all digital companies are fragile if wonderful things? (Answer: Dunno)

2. How do we project value into the future when (as I keep saying, over and over) interoperability looms in the social space, and with it the end of economic profit? (Answer: Modestly)

3. How can it be that our definitely “social” company shows less interest in social engagement (and diversity!) than almost any other on the planet, when it is probably the company most in need? (Answer: A Dreadful Mystery)

4. Why did Mark Zuckerberg and his buds, who claim serious social purposes for their enterprise (which I have no reason to doubt are genuinely held), not explore innovative financing and governance techniques instead of chanting IPO and setting up a governance structure that a C19th steel baron would admire? (Answer: A Curious Lack of Imagination?)

5. When will a major “social” effort decide to fund itself, in part at least, through subscriptions from its user base – with commensurate accountability – in place of the vortex of ads/analytics/privacy into which our premier social network is being sucked? (Answer: None too soon)

Facebook Crashes To End The Day – Business Insider.